FITRIYANTI, H. .; FAUZI, I. . The influence of customer relationship management, service quality and brand image, on customer loyalty of balqis laundry, tegal regency. International Journal of Applied Finance and Business Studies, [S. l.], v. 12, n. 4, p. 227–235, 2025. DOI: 10.35335/ijafibs.v12i4.323. Disponível em: https://www.ijafibs.pelnus.ac.id/index.php/ijafibs/article/view/323. Acesso em: 19 apr. 2026.